Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: August 14, 2025

Introduction

LeafNote Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform and services.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

This policy applies to information we collect on our website, mobile applications, and through other electronic communications.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name and email address when creating an account
  • Profile information and preferences
  • Payment and billing information
  • Communications with our support team
  • Feedback and survey responses

Usage Information

We automatically collect certain information about your use of our services:

  • Log data (IP address, browser type, access times)
  • Device information (device type, operating system)
  • Usage patterns and feature interactions
  • Performance data and error reports

Content and Learning Data

To provide our AI-powered learning services, we collect:

  • Notes and content you create or upload
  • Learning progress and analytics data
  • Study patterns and preferences
  • Collaborative content and interactions

How We Use Your Information

Providing Our Services

We use your information to:

  • Create and manage your account
  • Provide AI-powered note-taking and learning features
  • Process payments and manage subscriptions
  • Deliver personalized learning experiences
  • Enable collaboration and sharing features

Improving Our Services

We analyze usage data to:

  • Enhance our AI algorithms and features
  • Identify and fix technical issues
  • Develop new features and improvements
  • Optimize user experience and performance

Communication

We may use your contact information to:

  • Send important service updates and notifications
  • Respond to your support requests
  • Provide customer service and assistance
  • Send marketing communications (with your consent)

Information Sharing and Disclosure

We Do Not Sell Your Data

LeafNote does not sell, rent, or trade your personal information to third parties for marketing purposes.

Service Providers

We may share your information with trusted third-party service providers who help us:

  • Process payments and manage billing
  • Host our services and store data securely
  • Provide AI and machine learning capabilities
  • Analyze usage data and improve services
  • Deliver customer support and communications

Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms
  • Prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership.

Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection
  • Incident response and breach notification procedures

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and develop new features

Data Deletion:

You may request deletion of your account and associated data at any time. We will delete your information within 30 days of receiving your request, except where retention is required by law.

Your Rights and Choices

Access and Control

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your data
  • Export your data in a portable format
  • Object to certain processing activities

Marketing Communications

You can control marketing communications by:

  • Opting out of marketing emails
  • Managing notification preferences in your account
  • Contacting our support team

Cookies and Tracking

You can control cookies and tracking technologies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

For users in the European Economic Area (EEA), we rely on adequacy decisions, standard contractual clauses, and other appropriate safeguards for international data transfers.

By using our services, you consent to the transfer of your information to countries outside your residence.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

For users between 13 and 18 years of age, we recommend parental guidance and consent when using our services.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes to this policy, we will:

  • Notify you via email or through our services
  • Update the "Last updated" date at the top of this policy
  • Provide advance notice for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

LeafNote Inc.

Privacy Officer: privacy@leafnote.com

General Support: support@leafnote.com

Phone: +1 (800) 532-3668

Address: 123 Learning Street, Suite 100, San Francisco, CA 94105

For data subject requests or privacy concerns, please email us atprivacy@leafnote.com

We will respond to your inquiry within 30 days.